Patient Care Coordinator - Dawson Dental Callander Bay
About us:
Join the team at Dawson Dental Callander Bay, where your passion for dentistry will help improve the oral health and well-being of our community. Situated in the picturesque Callander Bay area, our cutting-edge practice is dedicated to providing exceptional dental care with personalized treatment plans and the latest technology. Our mission is to build lasting relationships with our patients based on trust and mutual respect.
Callander Bay offers a unique blend of natural beauty and small-town charm, making it an ideal place to live and work. Enjoy outdoor activities like boating, fishing, and hiking along the stunning shores of Lake Nipissing, or explore the local parks and trails. The community is vibrant and welcoming, with excellent schools, local events, and a relaxed pace of life that provides a perfect work-life balance.
If you're committed to delivering high-quality, patient-centered care and looking for a supportive and dynamic environment, we want to hear from you. Join us in creating healthy, beautiful smiles while experiencing the serene and friendly lifestyle of Callander Bay. Apply today!
Schedule:
40 hours a week
Including two Saturdays a month
Benefits of Joining Our Team:
Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Responsibilities:
Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient database
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills
About You:
Minimum 1 year of Administrator experience
Clinical background considered an asset
Experience with Dental software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.