Administrative Coordinator / Patient Care Coordinator - Waterloo Family Dental
About us:
Waterloo Family Dental has been serving the KW area since 1979! Our team hosts a family work environment, that allows everyone to feel successful and productive!
Schedule:
Monday: 8:00 am - 5:00 pm
Tuesday: 11:00 am - 8:00 pm
Wednesday: 8:00 am - 5:00 pm
Thursday: 9:00 am - 6:00 pm
Friday: 8:00 am - 5:00 pm
Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• Uniform Allowance provided
Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
• Minimum 1 year of dental administration experience
• Clinical background and experience with dental software programs is required
• Experience with Tracker is considered an asset
• Experience with treatment coordination required
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.